Unifying a Hybrid Workforce with Standardised Collaboration Technology

Location
Vancouver, BC
industry
Financial Services
services used
Unified Collaboration (Teams Rooms), Global Device Management, Campus Networks
The shift to a hybrid work model presents a challenge for multi-site firms: how to ensure every employee has the same seamless, high-quality meeting experience, regardless of location. Inconsistent technology leads to frustration, wasted time, and a disconnected culture.

As West Coast Advisory Partners expanded, opening a new office in Burnaby while maintaining their downtown Vancouver headquarters, they faced growing pains from inconsistent meeting room technology. Different systems in each room caused frequent delays and a high volume of IT support costs. We were brought in to design a standardized solution based on Microsoft Teams Rooms for all 15 of their boardrooms and huddle spaces. We deployed a new, enterprise-grade network to ensure mission-critical reliability and implemented a remote management platform. This powerful solution allows their IT team to monitor, troubleshoot, and support every room across both locations from a single, centralized dashboard.

Our meetings now start on time, every time. The experience is identical in every room, which has been a game-changer for our hybrid teams. Our staff can walk into any space and confidently start a meeting without needing to call IT.
Sarah Chen
Chief Technology Officer
70%
Reduction in AV-related IT support requests
15
Minutes average time saved per meeting start
We Create Sophisticated Spaces Through Intelligent Integration.
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