Crafting the Perfect Ambiance to Elevate the Guest Experience

Location
Vancouver, BC
industry
Hospitality / Restaurant
services used
Zoned Audio, Lighting Control, Digital Signage, Surveillance
In the competitive restaurant industry, the guest experience goes far beyond the menu. The ambiance—the lighting, the music, the overall vibe—is a critical ingredient for success. Managing these elements consistently and efficiently across different times of day is a major operational challenge.

OAK + VINE wanted to create distinct moods for their lunch, dinner, and late-night services without placing extra burden on their staff. We installed a multi-zone audio system, allowing for different playlists and volumes in the bar, main dining room, and outdoor patio. This was paired with a Lutron lighting control system programmed with scenes that automatically adjust throughout the day, from bright and airy for lunch to warm and intimate for dinner. A sleek digital display at the entrance showcases specials and events. The entire system is automated and can be easily adjusted by the manager from a single iPad, ensuring a perfect, consistent atmosphere every day.

The ability to press one button and have the entire restaurant's lighting and music shift perfectly for the dinner rush is incredible. It saves my staff time and ensures our guests always have the right experience. Our sales have increased, and guests are constantly commenting on the great atmosphere.
Michael Carter
General Manager
30%
Increase in positive online reviews mentioning "ambiance"
95%
Reduction in staff time spent adjusting AV settings
We Create Sophisticated Spaces Through Intelligent Integration.
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